Procedures for requesting transcripts
In order to comply with this requirement, transcripts must be requested in writing or electronically via Self-Service or the National Student Clearinghouse. We cannot accept requests over the phone or via email. Transcripts can also be requested by visiting the office during business hours.
To Request Transcript
Request online through National Student Clearinghouse. There is a minimal service fee ($2.90 online service fee required to use this option). No printer is required.
All graduates regardless of graduation year may request through the National Student Clearinghouse.
If you need a PDF copy of your transcript, you must request it through the National Student Clearinghouse. There is an additional $1.00 fee for PDF transcripts (total cost is $3.90).
Current students or graduates from 2005 and later may request transcripts via Self-Service as those accounts never expire. If you do not remember your password, you will need to reset it.
To reset your password: Go to Self-Service at https://selfserv.transy.edu/Student. Enter your Transy User name then click Continue.
Click the Forgot your password? link
At the Forgot Password page, Enter your User Name again and the updated email address (non-Transy email).
If your account can be identified, an email will be sent with instructions on how to reset the password. The updated email address must be on file in order for your account to be identified.
If you do not have a updated (non-Transy) email address on file, you will need to complete the Self-Service Access form to update your email address on file to be able to use the password reset.
1. Fill out the form, then print
To expedite your request and avoid errors, please type your information on the form before printing it out. You will still need to sign the Transcript Request form.
2. Send form to:
300 North Broadway, Lexington KY 40508
or fax: (859) 233-8221
or email signed copy as attachment to firstname.lastname@example.org
Note: There is no charge for transcripts requested directly through the Registrar’s Office but transcripts requested this way can only be delivered by mail. To have a PDF copy sent, you must request via the National Student Clearinghouse as indicated in Option One.
Consult the transcript key for help understanding your transcript.
How we will send your transcripts
Transcripts will be sent through the regular U.S. mail unless a PDF copy is requested via the National Student Clearinghouse. To ensure compliance with FERPA, we do not fax transcripts.
Transcripts will not be released for any current or former student who is indebted to the University.
Please submit the online Duplicate/Replacement Diploma Request form. There is a $50 fee for all diploma reprints.
When an Apostille is required for a Diploma/Transcript, an Apostille Request form must be completed. Transylvania University will notarize the requested documents. The student then takes the notarized documents to the Fayette County Clerk’s Office, for authentication, and then the student sends the documents to the Secretary of State’s Office, Frankfort, KY. If the student is not available, the Office of the Registrar will release the documents to the person indicated on the Apostille Request form. Please note that a photo ID is required to obtain the documents.
Contact information for the Fayette County Clerk’s Office is:
Fayette County Clerk’s Office
162 E. Main Street
Lexington, KY 40507
The Fayette County Clerk’s Office charges a fee of $5 per document.
The Fayette County Clerk’s Office authenticates the notarized document(s) and returns the document(s) to the student to mail to the Secretary of State in Frankfort, KY.
Mail the notarized/authenticated document to the Kentucky Secretary of State and include:
- A completed Request for Apostille or Authentication form (available online https://sos.ky.gov/admin/Documents/ApostilleAuthentication.PDF
- Fee of $5 per document. All checks should be made payable to the Kentucky State Treasurer.
Documents may be submitted by:
First Class Mail:
Office of the Secretary of State
Authentications and Apostilles
P.O. Box 718
Frankfort, KY 40602-0718
Overnight or Hand Delivery:
Office of the Secretary of State
700 Capital Ave., Ste. 158
Frankfort, KY 40601
The office of the Secretary of State is open Monday through Friday, 8:00 a.m. to 4:30 p.m. ET.