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Get updates on Healthy at Transy, our campus reopening plan.

Frequently Asked Questions

The Healthy at Transy plan answers many questions about Transylvania’s reopening, and this page includes additional information on some of the most frequently asked questions. 

  • For specific health related questions, the campus clinic can be reached via email at campusclinic@transy.edu
  • For questions regarding course registration or class modalities, contact the registrar’s office at registrar@transy.edu
  • Additional resources include Transy’s pre-health coordinator, Robin Prichard, who is serving as the special assistant to the president for public health. In this role, she will serve as the lead for the university’s COVID-19 pandemic response. 
  • Be sure to visit the 1780 blog for additional information and stories on Healthy at Transy and returning to campus. 

Updated Aug. 20, 4:45 p.m.

Local, state and federal COVID-19 Resources

If all my classes are online, will I get a tuition discount?

At this point, we have not made any final determinations about a tuition discount. As we navigate the challenges this year brings, we are even more dedicated to delivering the fullest Transylvania experience possible while protecting the health and safety of our community during the COVID-19 pandemic. We are empowering individual choice and individual and community responsibility, and for that reason each student’s educational experience will be specific to them. Most students will have a mix of online, hybrid and possibly in-person courses that will change from module to module over the course of the 2020-21 academic year.

We intend to take a look at the whole arc of the school year and continue to evaluate possible reductions as the academic year goes on, versus a week-by-week review. There are multiple reasons why this is a complex process.  

All classes and modalities will be taught by our full-time professors and specialized adjunct faculty and offer the same opportunity for one-on-one interaction with instructors and classmates. We have also made key investments in new technology and training that will enhance our delivery of virtual course content and services when needed. All classes are awarded equal credit toward a Transylvania degree. Students, whether residential or remote, will continue to have access to the wide array of educational services the university provides, including learning skills support, career development services, library support and health and wellness resources (as permitted by law). We are fully staffing these areas, and employees are working hard to provide students with the support they need wherever they are. 

Additionally, there are financial aid implications for students when considering a tuition discount. We prepare a personalized financial aid package for each student that generally includes a combination of federal, state and institutional aid. Any change in the cost of attendance, including a reduction in tuition, leads to a reevaluation of each student’s aid package and may result in a reduction of financial aid. 

Our track record from earlier this year demonstrates that we will work to do what is right for students and families. This spring we moved swiftly to provide room and board refunds and distribute CARES Act funding, and we seek additional institutional grants and loans to keep our staff employed and supporting students. We will continue to be thoughtful and deliberate in the financial decisions we make on behalf of our students during this unusual year.


What will food service look like this year?

Bon Appétit Management Company’s corporate office is working on a detailed plan for providing campus dining options. 

Initial plans call for diners to go through protected serving lines and receive meals in single-use containers. Takeout options including prepackaged, fresh foods, and possible online ordering will help free up dining space for physical distancing, as will the large new Great Hall (built to seat up to 450 under normal conditions).

Students returning to campus this fall will find stations for breakfast, daily entrées, pizza and pasta, salads, and vegan and vegetarian food including ancient grain salads and wraps. Another campus center dining option will be the new Rafskeller, with offerings changing throughout the day — from warm breakfast sandwiches to ready-to-go dinners students can take back to their residence halls.

Across campus, Gratz Perk Cafe will serve as a quick pickup location from morning through the afternoon, with items like sandwiches, fresh fruits, yogurt parfaits, fast-service coffee and pastries.

We are prioritizing food service in the new Great Hall for students only, allowing them to receive their meals in a quick and safe manner. Others will be added once we are certain we can safely accommodate students. In the meantime, we invite faculty and staff to take advantage of the Rafskeller café and Gratz Perk in the Glenn Building. Read more about Bon Appétit’s plans on the 1780 blog.


What does it mean that I have to “limit exposure” for 24 hours or until my COVID-19 test results are returned?

As students arrive on campus for move in they will receive university-provided testing. Results are expected within 24 hours, and students are asked to limit exposure to others until they have been notified by the Campus Health Clinic that they have a negative test result. 

What this means is that until you receive results, you are: 

  • Ensuring you are not with people besides your roommate or guests you have brought with you to campus to assist with moving in.
  • Not participating in any on- or off-campus activities that require in-person attendance. 
  • Staying in your residence hall room unless you are picking up food from the cafeteria or are outside wearing your mask and physically distancing from others.
  • Not going to public areas on or off campus (including athletic facilities, stores or restaurants). 
  • Not sharing food, dishes, drinking glasses, eating utensils, towels or bedding with other people in your room. After using these items, wash them with soap and water. 

All students, faculty and staff on campus are required to follow these general guidelines:

  • Wear a mask per Health At Transy guidelines, unless inside your room alone or only with your roommate.
  • Wash your hands often with soap and water for at least 20 seconds, or use an alcohol-based hand sanitizer containing 60-95% alcohol. Avoid touching your face with unwashed hands.
  • Continue monitoring and reporting your symptoms using the Transylvania app’s Health Pass screening questionnaire. 
  • Clean all frequently touched surfaces in your room or office daily, including door knobs, light switches and faucets.  

Can I visit campus for an admissions tour right now? 

As we begin to move students back to campus for residence hall occupancy, instruction and activity, we will temporarily suspend campus tours beginning Monday, Aug. 17. 

Please take advantage of our virtual tour options or schedule a virtual admissions session

Check back for details on in-person tours later in the semester.  Questions? Reach to your admissions counselor — they’ll be happy to help!


Why are you asking me these particular questions on the Health Pass screening app?

The Transylvania app Health Pass screening questions are designed to assist our Campus Health Clinic in determining who may need follow up for COVID-19 screening or additional assistance from our wellness staff.

Please enter your responses in the app prior to 11 a.m. so we can immediately schedule your COVID-19 testing if it is required. If you make a mistake and answer a question incorrectly then you have the option to retake the questions. 

Here’s a quick review of the questions and why they are being asked:

Question 1: Today, do I pledge to protect my Transy community and myself by following all established COVID-19 safety guidelines, which include face coverings, physical distancing and frequent hand washing?

This question reaffirms your responsibility to the campus community and to keeping yourself safe. There may be days when you do not feel up to wearing your mask all day. If that happens, notify those who need to know and then take some time for self-care.

Question 2: Have you been notified by anyone that you have been exposed to COVID-19 in the last 14 days, or have you tested positive for COVID-19 in the last 14 days?

Testing positive for COVID-19 requires that you isolate either at home or, if that is not possible, in a campus-provided space. If you have been exposed to someone with COVID-19, you will be required to quarantine for 14 days. In most cases, you will stay in your current room during that time.

Faculty and staff who test positive will be required to isolate at home and will not be allowed back on campus until they receive a negative COVID-19 test.

Question 3: Are you currently waiting on the results of COVID-19 testing?

This is a reminder that you should quarantine, per recommended health guidelines, when you are waiting on results for a scheduled COVID-19 test. There may be times that you are tested for COVID-19 as part of surveillance testing by Transylvania. If that is the case, contact the Campus Health Clinic at campusclinic@transy.edu for guidance.

Question 4: Have you had any of the following symptoms in the last 72 hours without a negative COVID-19 test? Persistent cough, sneezing, runny nose, nasal congestion, nausea, vomiting or diarrhea, muscle or body aches, headaches, eye redness, loss of taste or smell, shortness of breath.

This is likely the hardest question to answer because these are common symptoms that many of us experience every day. If any of these symptoms are already common for you and you do not have increased symptoms, then it is likely not COVID-19 and you can answer “No.” A loss of taste or smell is a very uncommon symptom not seen in other illnesses and should be heeded as a warning sign to be tested for COVID-19. It will be harder to make this decision yourself as we move into cold and flu season. If you have questions, please email the Campus Health Clinic at campusclinic@transy.edu.                       

Question 5: In the last 24 hours, have you had a fever of 100.4 or greater?

A fever of 100.4 signals that you should not come to campus and that you require testing for COVID-19 immediately. Please remain in your residence except to be tested.

Question 6: Have you recently attended a large gathering in which face coverings and social distancing were not followed? 

This question is designed to make you aware that if the answer is “Yes,” you are at higher risk for contracting COVID-19. If you notice any new symptoms, you should contact campusclinic@transy.edu to schedule a time to be tested for COVID-19.                

Questions 7 and 8: Over the last 7 days, have you felt nervous, anxious or on edge more than half of those days? 

Over the last 7 days have you felt depressed, down or hopeless more than half of those days? Have you lost interest or pleasure in doing things that used to make you happy more than half of those days?

Answering “Yes” to either of these questions will not stop you from receiving a green health pass. These questions screen for anxiety and depression, and if you answer “Yes” to either of these questions, we will respond to assist you. We can offer multiple resources that include counseling services.