Consumer Information

Required InformationDescription of InformationLink for Information/Examples of Information
Procedures and
forms by which
students apply for assistance
Admissions
application/FAFSA
application
https://www.transy.edu/admission/apply-now/
https://studentaid.gov/h/apply-for-aid/fafsa
Student eligibility requirements and factors that
determine students award levels
Brief information about various types of aid and how you can qualify for themhttps://www.transy.edu/financial-aid/basics-of-financial-aid/
https://www.transy.edu/financial-aid/scholarships-grants/
https://www.transy.edu/financial-aid/forms/terms-and-conditions/
Criteria for
continued student eligibility under
each program
Description of institutional scholarship requirements, and Title IV aid
requirements
https://www.transy.edu/financial-aid/scholarships-grants/
https://www.transy.edu/financial-aid/forms/terms-and-conditions/
https://www.transy.edu/sites/default/files/SAP_policy.pdf
Satisfactory
progress standards
Satisfactory Academic Policyhttp://www.transy.edu/sites/default/files/SAP_policy.pdf
Financial
disbursements
“Payments of Financial Aid” section briefly
describes financial
disbursement
https://www.transy.edu/financial-aid/forms/terms-and-conditions/
Information listed under the “Payments of Financial Aid” header.
Pell-eligible
students to obtain or purchase
required books and supplies by the 7th day of a pay period
May contact the
accounting office for
additional information
https://www.transy.edu/campus/student-services/student-accounts/
Information listed under the “Bookstore Vouchers” header.
Terms of loan
received by a
student
Various handouts
discussing types of loans and verbal information
https://studentaid.gov/
Website provided for additional information.
Repayment and
schedule of loans
Financial aid sends emails regarding the exit
counseling requirement to all borrowers who
graduate, withdraw, drop below half-time
enrollment status, are suspended, or do not
return to the
university. Students who do not complete exit
counseling as instructed are mailed exit materials at their last known address.
https://studentaid.gov/
Website provided for additional information.
Terms and
conditions
Describes terms and
conditions of all types of aid
https://www.transy.edu/financial-aid/forms/terms-and-conditions/
Terms and
conditions of Direct loans and Perkins loans
A terms and conditions form is enclosed with each student award letter.
Emails notify students of the need to complete
entrance counseling and MPN for Direct Loan.
Perkins MPN is sent to students to review and complete.
https://studentaid.gov/
Website provided for additional information.
Cost of AttendanceDescribes the updated COA for the upcoming academic yearhttps://www.transy.edu/financial-aid/basics-of-financial-aid/cost-of-attendance/
Academic ProgramsStudents can find
information about all
academic programs
through the registrar’s website. There is also
information about all
faculty at Transylvania. Verbal information is also provided.
http://catalog.transy.edu/
https://www.transy.edu/parents-families/faculty-staff-directory/
Withdrawal
procedures, refunds and return of aid
Brief description on
withdrawal policies from the institution and a
description of what will happen to their financial aid
https://www.transy.edu/financial-aid/forms/terms-and-conditions/
http://catalog.transy.edu/
Information listed under the “Financial Information” Header.
Accreditation and licensureBrief description that
discusses accreditation. More information is
available upon request
https://www.transy.edu/about/who-we-are/quick-facts/
For more information, contact the Vice President of Academic Affairs and Dean of the College at (859) 233- 8121.
DisabilityBrief description of
disability services offered on campus
https://www.transy.edu/campus/disability-services/
FSA eligibility for
study abroad
Brief description of study abroad information
offered on campus
https://www.transy.edu/academics/study-abroad/
Transfer of credit policiesExplanation of the
application process for transfer students
https://www.transy.edu/admission/apply-now/transfer-students/
https://www.transy.edu/academics/liberal-arts-curriculum/academic-requirements/
Contact informationFinancial aid officers
contact information
https://www.transy.edu/financial-aid/basics-of-financial-aid/
Contact information located on the right-hand side of the screen under “Get in Touch” header.
https://www.transy.edu/parents-families/faculty-staff-directory/
Contact information can be found by clicking on “Financial Aid” for individuals in the Financial Aid office.
Penalties and
institutional policies on copyright
infringement
Describes the accepted use of technology and
copyright at Transylvania
https://www.transy.edu/campus/technology-services/
Click on the “Acceptable Use Policy” under the heading “Acceptable Use Policy and General Information”.
Disseminating
completion,
graduation, and
transfer-out rates
Gives brief information about completion rates for Transylvaniahttps://www.transy.edu/academics/registrars-office/
Graduation rate information under the “Student Right-To-Know Act” Section.
https://www.transy.edu/about/who-we-are/quick-facts/
Retention,
placement and
post-graduate study
Information on retention rates. Also provides
information about the Career Development Office and their services in regard to post-graduate study
https://www.transy.edu/about/who-we-are/quick-facts/
Information listed under the “Student Outcomes” header.
https://www.transy.edu/career-development/
https://www.transy.edu/1780/category/admissions/alumni-outcomes/
https://nces.ed.gov/collegenavigator/
Type “Transylvania University” in the search bar to find specific information about retention and graduation rates.
Security and Fire
Safety reports to enrolled students and current
employees
Information regarding security and fire safety daily log is located in the DPS officehttps://www.transy.edu/campus/campus-safety/
Links under “Annual Security and Fire Safety Report” and “Campus Safety Records” provide these reports.
Textbook
information
All textbook information is located at the book store or the book stores
website.
https://www.bkstr.com/transylvaniastore/home
Disclosures required for private
education loans
Information for those
interested in Private
Student Loans
https://www.transy.edu/financial-aid/student-loans/
Communications will be sent to students who are interested in private loans regarding all of their options. They can also click on the “Find more information about private student loans” link under the “Private Loans” header to find more disclosure information.
Self-certification
form for private education loans and Historical Lender
List
Brief information posted on website.

https://www.transy.edu/financial-aid/student-loans/
Clicking on the “Find more information about private student loans” link under the “Private Loans” header allows students to view our Historical Lender List and our Self-Certification Form.

FERPA distribution annuallyFERPA information on the web is sent to students once a year for reviewalhttps://www.transy.edu/academics/registrars-office/ferpa/
Entrance counselingEmail sent to students regarding entrance
counseling; where to go, how to complete, and where they can go to find more information
regarding their loans

Example of Email sent to students
“Entrance and MPN:
Your Transylvania Financial Aid offer letter includes Subsidized and/or Unsubsidized Federal Direct Student Loans. If you do not wish to borrow or if you wish to borrow less than you have been offered, in order for your billed amount to be accurate, please complete the 20XX-XX Loan Change Request form as soon as possible.
If you need these funds to help pay your 20XX-XX educational expenses, please complete the following steps:

  1. Entrance Counseling: Federal regulations require that you receive information about your rights and responsibilities as a student loan borrower. Go to StudentAid.gov, log in, and choose Complete Aid Process and then Complete Entrance Counseling to begin.
  2. Master Promissory Note (MPN): The MPN is a legally binding agreement stating that you promise to repay the loan with interest. Also at StudentAid.gov, log in and choose Complete Aid Process and then MPN for Undergraduates.
    As you complete these steps, we will be notified and will be able to continue processing your student loans for 20XX-XX. If you have any questions, please contact our office by replying to this email or at (859) 233- 8239.”
Exit counselingFinancial aid sends emails regarding the exit
counseling requirement to all borrowers who
graduate, withdraw, drop below half-time
enrollment status, are suspended, or do not
return to the
university. Students who do not complete exit
counseling as instructed are mailed exit materials at their last known address.
Exit Counseling Example
“Our records indicate you have borrowed student loans under the Federal Direct Student Loan program and have left Transylvania or will soon no longer be enrolled at least half-time as a Transylvania student. Student loan borrowers no longer enrolled at least half-time are required to complete exit counseling in order to learn about borrower rights and responsibilities. Please complete this process online at https://studentaid.gov/exit-counseling as soon as possible.
This counseling will help you learn about the 6-month grace period prior to the start of loan repayment, eligibility for in-school deferment of payment if you continue your education at another institution, and your responsibility to contact your loan servicer to provide updated information such as name, address, or phone number changes.
After you complete this important step, we will be notified and will document it in your student records. If you have any questions about this, please contact our office at (859) 233-8239 or financialaid@transy.edu.
Sincerely,
Office of Financial Aid”
Vaccination PolicyStudents can find out more information about our Vaccination Policy on their student health form
located on their TNet
Account
https://www.transy.edu/campus/student-wellbeing/immunizations-vaccinations/
Net-Price CalculatorThose interested in
attending Transylvania can enter information to the Net-Price Calculator in order to get an idea of finances
https://tcc.ruffalonl.com/Transylvania%20University/Freshmen%20Students
Code of ConductAll Transylvania University financial aid officers
adhere to this code of conduct

The Higher Education Opportunity Act conditions the eligibility of educational institutions to participate in Title IV programs on the development of and compliance with a code of conduct prohibiting conflicts of interest for its financial aid personnel [HEOA § 487(a)(25)]. Transylvania University officers, employees and agents are required to comply with this code of conduct. The following specific provisions bring Transylvania University into compliance with the federal law [HEOA § 487(e)].

  1. Neither Transylvania as an institution nor any individual officer, employee or agent shall enter into any revenue-sharing arrangements with any lender.
  2. No officer or employee of Transylvania who is employed in the financial aid office or who otherwise has responsibilities with respect to education loans, or agent who has responsibilities with respect to education loans, or any of their family members, shall solicit or accept any gift from a lender, guarantor, or servicer of education loans. For purposes of this prohibition, the term “gift” means any gratuity, favor, discount, entertainment, hospitality, loan, or other item having a monetary value of more than a de minimus amount.
  3. An officer or employee of Transylvania who is employed in the financial aid office or who otherwise has responsibilities with respect to education loans, or an agent who has responsibilities with respect to education loans, shall not accept from any lender or affiliate of any lender any fee, payment, or other financial benefit (including the opportunity to purchase stock) as compensation for any type of consulting arrangement or other contract to provide services to a lender or on behalf of a lender relating to education loans.
  4. Transylvania shall not:
    1. for any first-time borrower, assign, through award packaging or other methods, the borrower’s loan to a particular lender; or
    2. refuse to certify, or delay certification of, any loan based on the borrower’s selection of a particular lender or guaranty agency.
  5. Transylvania shall not request or accept from any lender any offer of funds to be used for private education loans, including funds for an opportunity pool loan, to students in exchange for the institution providing concessions or promises regarding providing the lender with:
    1. a specified number of loans made, insured, or guaranteed under Title IV;
    2. a specified loan volume of such loans; or
    3. a preferred lender arrangement for such loans.
  6. Transylvania shall not request or accept from any lender any assistance with call center staffing or financial aid office staffing.
  7. Any employee who is employed in the financial aid office, or who otherwise has responsibilities with respect to education loans or other student financial aid, and who serves on an advisory board, commission, or group established by a lender, guarantor, or group of lenders or guarantors, shall be prohibited from receiving anything of value from the lender, guarantor, or group of lenders or guarantors, except that the employee may be reimbursed for reasonable expenses incurred in serving on such advisory board, commission, or group.
Student Activities OfferedDescribes clubs and
organizations offered at Transylvania
https://www.transy.edu/campus/student-life/campus-engagement/
Voter RegistrationThis link is provided to students to allow them learn more about the voter registration processhttps://elect.ky.gov/Pages/default.aspx
Financial Aid
Penalties for Drug Law Violations and programming
Students can find
information in the student handbook. Employees are sent an annual email that describes the drug and alcohol policy.
https://www.transy.edu/campus-policies/
Click on “Download Transylvania’s Alcohol Policy” under the “Alcohol Policy” header. http://alcohol.transy.edu/
Student Body
Diversity
A breakdown of the
student population
including; gender race, Pell recipients etc.
http://nces.ed.gov/collegenavigator
Type “Transylvania University” in the search bar. The financial aid, enrollment and admissions tabs provide more information about the diversity of the student body.
State Grant
Information
Emails sent to students regularly about the
importance of filing the FAFSA early. Information also on website
https://www.transy.edu/financial-aid/scholarships-grants/state-and-federal-aid/
NSLDS (National Student Loan Data System)Make it known that any student or parent that acquires a federal loan, can find their loan
information at this
website. Loan information is required to be submitted to NSLDS, and will be
accessible by guaranty agencies, lenders and
schools determined to be authorized users of this data system.
https://nslds.ed.gov/npas/index.htm
Student Loan
Default rate
Information about the school’s student loan
default rate.
http://nces.ed.gov/collegenavigator
Type “Transylvania University” in the search bar. Cohort default rates will show the percentage of students who are in default on their student loans.
Constitution DayInformation about our Annual Constitution day.https://www.transy.edu/campus/student-life/community-engagement/
Equity in Athletics DisclosureThe EADA Report is
updated annually and can be obtained upon request.
https://www.transy.edu/campus-policies/
More information can be found under the “Equity in Athletics Disclosure Report” heading
Written
Arrangements
Disclosures
Information about
agreements between
Transylvania and the
University of Kentucky for Pre-Engineering.
http://catalog.transy.edu/
http://catalog.transy.edu/preview_program.php?catoid=3&poid=336&returnto=96
Accountability for Programs that
Prepare Teachers
National and State reports are updated annually and can be found online or upon request.https://www.transy.edu/academics/program/education/
Information about specific reports are available upon request.
Student Complaint ProcessesInformation about how to file a consumer or
discrimination complaint
http://cpe.ky.gov/campuses/consumer_complaint.html
https://www.transy.edu/accessibility/
Student Complaint Procedures for Students Enrolled in Distance Education CoursesHow to file a complaint if enrolled in one or more distance education courses.https://www.transy.edu/financial-aid/bulletin/transylvania-university-distance-education-student-grievance-policy-procedure/
Professional Licensure DisclosuresDescribes eligibility to be certified as a teacher.https://www.transy.edu/academics/program/education/course-sequence/education-elementary-p-5-certification/

Last updated: Dec. 3, 2021.