Frequently Asked Questions

If you have questions that are not answered here, please contact the Accessibility Services Coordinator.

How do students receive accommodations?

Students requesting accommodations must apply with Accessibility Services and submit relevant documentation for review. The Accessibility Services Coordinator will review documentation and provide the student with a university issued accommodation letter. With the exception of the Title IX Coordinator and/or licensed university healthcare providers, no other individuals or offices on campus can request accommodations for students.

Are academic accommodations automatically provided each semester once a student applies with the Accessibility Services Office?

Students are responsible for sharing their university issued accommodation letter with their faculty each semester.

Are academic accommodations retroactive?

Academic accommodations are not retroactive, therefore it is highly recommended students share their university issued accommodation letter with their faculty at the beginning of each semester to avoid a delay in services.

Are tutoring services available?

Peer tutoring and writing assistance is available to all university students through the ACE (Academic Center for Excellence) and the Writing Center. Additionally, academic coaching for time management/organization and testing taking skills is available to students registered for accommodations.

Will transcripts reflect use of accommodations?

Transcripts will not reflect the use of accommodations nor will they indicate if a student is/was registered with the Accessibility Services Office.

Do the residence halls have accessible rooms?

Students needing an accessible residential room, room modifications, or other specialized residential requests, must provide sufficient notice to the Accessibility Services Coordinator so the coordinator in coordination with other university officials can review the request.

Does the university provide caregivers (paraprofessionals) for students?

Students are responsible for securing their own caregiver (paraprofessional). Students needing a caregiver (paraprofessional) should proactively discuss this need with their high school guidance counselor, primary care provider, and/or local Vocational Rehabilitation Center before arriving on campus. 

Does the university provide auxiliary aids?

Students who require the use of an auxiliary must provide sufficient notice to the university that such aid is needed. The Accessibility Services Coordinator in coordination with other university officials will review the request for reasonableness and work with the student to either provide the requested aid or find an alternate solution.

Can students take exams in an alternate location?

The Testing Center provides a quiet and distraction free environment for eligible students. Students are responsible for making arrangements to use the Testing Center at least 3 business days prior to use with the Testing Center Coordinator.

Can students who require the use of a mobility device request their classes be relocated to the first floor of each academic building?

The university cannot guarantee that a student will have access to classes located solely on the first floor of academic buildings and/or that all classes can be relocated to the first floor of an academic building.

Are Service and Emotional Support (Assistance) Animals allowed on campus?

Transylvania University is committed to making reasonable modifications to its rules, policies, and practices as required by law to afford appropriate individuals an equal opportunity to access its programs, services, and activities. Please see the Service and Emotional Support Animals page and the Assistance Animal Policy for further information.

What do I do if I have reason to believe my access to accommodations has been denied?

Students who have concerns of discrimination can file an internal discrimination report. More information can be found in the university Equal Opportunity policy. External complaints can be filed with the Office of Civil Rights and the US Department of Justice.